WhatsApp Business Desktop: What You Need to Know Before Downloading the App
WhatsApp Business Desktop Download 2022
WhatsApp is one of the most popular messaging apps in the world, with over 2 billion users. But did you know that there is also a version of WhatsApp for businesses? WhatsApp Business is a free app that allows you to communicate with your customers, showcase your products and services, and automate your messages. And the best part is, you can use it on your desktop as well as your mobile device.
In this article, we will explain what WhatsApp Business is, how it differs from WhatsApp, how to download and install it on your desktop, and how to use it effectively for your business. Let's get started!
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What is WhatsApp Business and How Is It Different from WhatsApp?
WhatsApp Business is a version of WhatsApp that is designed for business owners to connect with their customers, showcase their products and services, and automate their messages. It was launched in 2018 as a separate app from WhatsApp, but it has many similar features and functions.
WhatsApp Business Features and Benefits
Some of the features and benefits of WhatsApp Business are:
Business Profile: You can create a profile with your business name, logo, description, location, contact information, website link, and catalog.
Quick Replies: You can save and reuse frequently sent messages to answer common questions.
Automatic Greeting Message: You can set a message to welcome new customers or introduce your business.
Automatic Away Message: You can set a message to inform customers when you are not available or out of office.
Contacts Labels: You can organize your contacts or chats with labels for easy filtering and searching.
Message Statistics: You can access metrics such as how many messages were sent, delivered, and read.
Catalogs: You can create a catalog to display your products and services with images, prices, and descriptions.
Interactive Business Message: You can send messages with buttons that allow customers to take actions such as visiting your website, calling your number, or making a purchase.
WhatsApp Business vs WhatsApp
The main difference between WhatsApp and WhatsApp Business is that WhatsApp Business allows you to create a verified and more complete business profile so customers can trust who they are chatting with. You can also add multiple users to manage the account across multiple devices, whereas individuals use WhatsApp on their personal devices. Additionally, WhatsApp Business has some extra features that are not available on WhatsApp, such as catalogs, interactive messages, labels, quick replies, and automated messages.
How to Download and Install WhatsApp Business on Your Desktop
If you want to use WhatsApp Business on your desktop, you have two options: download it from the Microsoft Store or Google Play Store using an emulator software, or download it from a browser using a QR code. Here are the steps for each option:
Download from the Microsoft Store or Google Play Store
Go to the Microsoft Store or Google Play Store on your desktop.
Search for "WhatsApp Business" and click on the app.
Click on "Get" or "Install" to download the app.
Open the app on your desktop.
Open your WhatsApp Business app on your phone.
Go to settings and press "Linked Devices" or "WhatsApp Web/Desktop".
Use your phone to scan the QR code on your desktop screen.
You can now use the WhatsApp Business app on your desktop.
Download from a Browser Using a QR Code
Go to on your desktop browser.
Open your WhatsApp Business app on your phone.
Go to settings and press "Linked Devices" or "WhatsApp Web/Desktop".
Use your phone to scan the QR code on your browser screen.
You can now use the WhatsApp Business app on your desktop.
How to Use WhatsApp Business on Your Desktop
Once you have downloaded and installed WhatsApp Business on your desktop, you can start using it to communicate with your customers, showcase your products and services, and automate your messages. Here are some tips on how to use WhatsApp Business effectively on your desktop:
Create a Business Profile
The first thing you need to do is to create a business profile that reflects your brand identity and provides useful information to your customers. To create a business profile, follow these steps:
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Go to settings and press "Business Tools".
Press "Business Profile".
Fill in the details such as your business name, logo, description, location, contact information, website link, and catalog.
Press "Save" when you are done.
Send and Receive Messages with Customers
The main purpose of WhatsApp Business is to allow you to send and receive messages with your customers. You can use the same features as WhatsApp, such as text, voice, video, images, documents, emojis, stickers, and GIFs. You can also see when your messages are sent, delivered, and read. To send and receive messages with customers, follow these steps:
Go to the chat list and press the "+" icon or the "New Chat" button.
Select a contact or enter a phone number.
Type or record your message and press the "Send" button.
You can also reply to a message by clicking on it and typing or recording your response.
Use Labels, Quick Replies, and Automated Messages
To make your communication more efficient and organized, you can use labels, quick replies, and automated messages. Labels allow you to categorize your contacts or chats with different colors and names. Quick replies allow you to save and reuse frequently sent messages. Automated messages allow you to set a greeting message or an away message. To use these features, follow these steps:
Labels
Go to the chat list and select a contact or chat.
Press the "Label" icon at the top of the screen.
Select an existing label or create a new one.
You can also edit or delete labels by going to settings and pressing "Business Tools" and then "Labels".
Quick Replies
To create a quick reply, go to settings and press "Business Tools" and then "Quick Replies".
Press the "+" icon or the "New Quick Reply" button.
Type your message and assign a shortcut keyword.
To use a quick reply, go to the chat list and select a contact or chat.
Type "/" followed by the shortcut keyword and press the "Send" button.
Automated Messages
To create an automated message, go to settings and press "Business Tools" and then "Greeting Message" or "Away Message".
Toggle the switch to turn it on or off.
Type your message and select when to send it.
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